Frequently Asked Questions ( FAQ)
The Adult Sex Toy FAQ page provides clear and helpful information about buying adult products online. It covers everything from how to shop securely, delivery options, privacy protection, and safe payment methods. Whether you are new to buying adult products or have shopped with us before, this FAQ section is designed to answer all your questions and make your shopping experience easy and discreet.
General Questions
An adult sex toy is a product designed to enhance sexual pleasure and intimacy. These products come in various forms, including vibrators, dildos, couples' toys, and more. Made from safe materials like silicone, rubber, or plastic, adult sex toys are designed for personal use, and can help individuals or couples explore their sexuality in a comfortable and private way. They can provide additional stimulation, help with relaxation, or be used as a tool to improve intimate experiences.
Yes, buying sex toys in India is legal. But you can’t find them in local shops. These products are sold only online. You can buy them from trusted websites that sell adult products. They send the item in plain, private packaging. No one will know what is inside.
Just don’t buy from other countries, because the item may get stopped at customs. Always buy from Indian online stores for safe and private delivery.
You can buy sex toys in India only from trusted online stores. One of the best websites is adultsextoy.in. This site offers many adult products with safe payment, plain packaging, and fast home delivery.
Anyone who is 18 years or older can buy sex toys from adultsextoy. We only sell to adults because these products are for personal use by grown-ups.
We do not allow anyone under 18 to order from our website. We care about safety and privacy, so we ask all customers to follow this rule.
If you are 18+, you can:
Buy safely from your home
Get private delivery
Enjoy full privacy and support.
Yes, all the products sold on adultsextoy.in are completely safe to use. We only offer high-quality adult toys made from body-safe materials like silicone, rubber, and plastic.
Each product is thoroughly tested to meet safety standards, ensuring it’s non-toxic, hypoallergenic, and safe for personal use.
To make sure you have the best experience, we also provide clear instructions on how to use and clean each product properly.
Returns & Refunds
Due to the nature of our products, we do not accept returns or exchanges on adult toys. This is for your health and safety.
However, if your product is defective or damaged upon arrival, please contact our customer support team immediately. We will help you with a replacement or refund as per our policy.
Please ensure that you check the product carefully before use, as we cannot accept returns after the product has been opened or used.
Your privacy and satisfaction are important to us, so we make sure to provide high-quality products and excellent customer service.
We understand that sometimes things don’t work out. However, due to health and safety reasons, we do not accept returns on adult products unless the item is damaged or defective upon arrival.
If your product is damaged or faulty, please follow these steps:
Contact our customer support team within 7 days of receiving your product.
Provide details about the issue and include photos of the product, if possible.
We will guide you through the process for a replacement or refund.
Please note that opened or used items cannot be returned due to hygiene reasons.
Your satisfaction is important to us, and we strive to resolve any issues as quickly as possible
Product Information
Choose based on your needs and preferences. Consider the type, size, material, and functionality. If unsure, check reviews or contact our support team for personalized help in finding the perfect product for you.
Yes, we can help! Based on your preferences and needs, our customer support team is happy to provide personalized product recommendations. Just reach out, and we’ll guide you to the best options for you.
Some of the most popular sex toys for men in India include:
Vibrating Masturbators
Automatic Masturbators
Penis Sleeves
Prostate Massagers
Realistic Sex Dolls
Some of the most popular sex toys for women in India include:
Vibrators
Dildos
Clitoral Stimulators
Kegel Balls
Couple’s Toys
Popular sex toys for couples in India include:
Vibrating Rings
Couple’s Vibrators
Remote-Controlled Toys
Massage Oils and Lotions
Bondage Kits
Support & Contact
You can contact our customer support team by:
Emailing us at info@adultsextoy.in
Calling or messaging us at 8697743555
Filling out the contact form on our website
If you have any issues with your order, please contact our customer support team immediately. You can reach us by:
Emailing at info@adultsextoy.in
Calling or messaging at 8697743555
We’ll help resolve your problem quickly and offer solutions like replacements, refunds, or order corrections. Your satisfaction is our priority.
Yes, we offer live chat support on our website! You can chat with our customer support team in real-time for quick assistance.
Ordering & Payment
To place an order, follow these easy steps:
Browse our website and select the products you want.
Add them to your cart.
When you're ready, go to your cart and click Checkout.
Fill in your shipping details and choose your payment method.
Confirm and place your order.
Once your order is placed, you'll receive a confirmation email with your order details. If you need assistance, feel free to contact our support team.
If your order hasn’t arrived yet, please check your order status by:
Checking the tracking details sent to your email.
Contacting our customer support team for assistance.
You can reach us at:
Email: info@adultsextoy.in
Phone: 8697743555
We’ll help you track your order and resolve any delays quickly.
We strive to deliver your orders as quickly as possible. However, delivery may be delayed on public holidays due to limited courier services.
You can cancel or change your order within a short time after placing it, but once the order is processed or shipped, we cannot make changes.
To request a cancellation or change:
Contact us immediately at info@adultsextoy.in or 8697743555.
Provide your order details for quicker assistance.
We will do our best to accommodate your request if the order is not yet processed.
We accept the following payment methods:
Debit Cards
Net Banking
UPI Payments
Cash on Delivery (COD)
Your payment is secure with us, and we offer multiple options for your convenience!
Yes, your payment information is completely secure. We use SSL encryption to protect your data during transactions. Our payment process is safe, and we never store sensitive payment details. Shop with confidence.
Shipping & Delivery
Yes, we offer discreet shipping for all orders. Your package will arrive in a plain, unmarked box, ensuring complete privacy. The contents are not visible, so you can shop with confidence and comfort.
Shipping typically takes 3 to 7 business days, depending on your location and the shipping method chosen. You’ll receive a tracking number once your order is dispatched, so you can easily monitor its progress.
Next-day delivery is available for some orders, depending on your location and the availability of the product. To check if next-day delivery is an option, please contact our customer support or check during checkout.
Once your order is shipped, you will receive a tracking number via email. Use this tracking number on the courier's website to check the status of your delivery. If you need help tracking your order, feel free to contact our support team.
Privacy & Security
We take your privacy seriously. We use SSL encryption to protect your personal and payment details during transactions. Your information is never shared with third parties, and we handle all data with the highest level of security. Shop with confidence!
No, we never share your personal information with third parties. We only use your details for order processing and customer support. Your privacy is important to us, and we ensure your information is kept safe and confidential.
To update your account information, simply log in to your account on our website. Go to the Account Settings section, where you can edit your personal details, shipping address, and other information. If you need assistance, feel free to contact our support team.
